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Flagship Course > Private Merchant > The Payment Landscape
Course
Farah Javed
Discover the forces behind the decline of cash and checks and the rise of digital payments. This micro-course explores how economic, technological, and generational shifts are transforming the payment landscape for merchants and consumers alike.
Step into the fast-paced world of modern payments in this engaging micro-learning course, 'The Payment Landscape.' Through six concise modules, you'll witness the story of how cash and checks—once the pillars of commerce—are rapidly fading. You'll hear about the inconvenience and risks merchants face with paper payments, as well as the rising expectations of digital-first consumers. Explore how health concerns, the boom in eCommerce, and generational change have fueled the adoption of credit cards and mobile wallets. Experience the impact of rewards, security, and the demand for instant, frictionless transactions, and discover why businesses must adapt to survive. By the end of the course, you'll understand the economic and technological forces at play, the risks of traditional payments, and the powerful advantages of digital options for both merchants and consumers. Join us to navigate the future of payments with confidence and insight.
Here is the course outline:
1. Opening the Gateway: How Commerce Went DigitalA narrative overview of the last two decades of payment evolution, setting the stage for the shift from cash and checks to digital methods and introducing the forces of digitization shaking up commerce. 14 sections
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2. Paper Pain: The Hidden Costs of Cash and ChecksThrough merchant anecdotes and consumer stories, this module exposes the inconveniences, risks, and manual headaches that make paper payments increasingly unattractive. 11 sections
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3. Culture Shift: Health, Generations, and the Need for SpeedLearners explore how pandemic hygiene concerns, smartphone-native generations, and a craving for instant, traceable transactions are rewriting payment expectations—and what happens to businesses that don’t keep up. 8 sections
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4. Plastic Reigns: Why Cards Dominate Modern SpendingUsing customer vignettes and data-driven tales, this module details how credit and debit cards rose to dominance, fueled by rewards programs and strong fraud protections that surpass paper payments. 8 sections
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5. Wallets Without Wallets: Mobile and Biometric BreakthroughsA storytelling tour of mobile wallet technology and biometric security, illustrating how a tap of a phone or scan of a face delivers the frictionless experience today’s shoppers demand. 11 sections
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6. Summary and Key TakewaysA powerful shift from cash and checks to digital payments is redefining commerce with speed, security, and seamless convenience. 8 sections
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